No-AC emergencies don't wait for business hours.
Book service calls, triage emergencies, and sign up maintenance plans around the clock — while your techs stay in the field.
- Answers 24/7
- Live in days
- Speaks your trade
Incoming call
Answered in 1 ringThe phone is costing you business
Here's what running a HVAC company does to your phone — and what it quietly costs.
Summer heat, nonstop phones
When temperatures climb, calls flood in and never stop. Your techs are on jobs — not sitting by a phone — and every unanswered ring is a customer already dialing your competitor.
After-hours emergency, nobody there
A no-cool call at 9pm hits voicemail. The homeowner doesn't wait — they find someone who picks up. You lose the job and possibly the customer for good.
Easy recurring revenue left on the table
Tune-ups and maintenance plans are predictable, profitable work. But they only happen when someone follows up. If the call goes unanswered, the opportunity is gone.
Everything your HVAC company's phone needs
Tuned to your business during onboarding — it answers in your trade's language and works the way you already do.
Books service calls & diagnostics
Schedules service appointments and diagnostic visits with the address, unit details, and availability your dispatch team needs — day or night.
Triages no-cool & no-heat emergencies
Asks the right triage questions — blowing warm or nothing at all, unit age, last service — classifies urgency, and dispatches per your after-hours rules.
Alerts the on-call tech
For true emergencies, it texts your on-call technician immediately with the address, issue summary, and caller contact — so no one loses sleep waiting on voicemail.
Pitches & signs up maintenance plans
When a caller books a tune-up or asks about annual service, the AI walks them through your maintenance plan options and captures the sign-up — recurring revenue without a callback.
Explains diagnostic fees & service area
Answers the first questions callers always ask — your diagnostic fee, what it covers, and which zip codes you serve — so expectations are set before the tech rolls.
Answers brand & equipment questions
Knows the brands you service, the systems you install, and common questions about refrigerant, SEER ratings, and filter changes so callers feel taken care of.
Hands off anything outside its lane
Complex warranty disputes, permit questions, or anything that needs your judgment gets transferred or messaged to you right away — nothing falls through.
A real call, handled
No phone tree, no “press 1.” It talks like a HVAC company person would — and it knows your world.
Speaks your language
Live call · 0:42
How a real HVAC company call sounds
Works with the tools you already use
We map the AI to your HVAC company's existing systems during onboarding — no rip-and-replace.
After-hours is when emergencies hit — and when most HVAC companies send callers straight to voicemail.
HVAC, answered
The things HVAC contractors and owners ask us most.
Yes. It triages the call, classifies the urgency using your criteria, and immediately texts your on-call technician with the address, issue, and caller contact. You define what counts as an emergency — it follows those rules exactly.
Absolutely. We load your service zip codes during onboarding. If a caller is outside your area, the AI lets them know politely rather than booking a job you can't take.
It can. When a caller books a seasonal tune-up or asks about annual service, the AI explains your maintenance plan options and captures the sign-up. You don't need to schedule a callback for revenue that's already on the line.
Every rule you have — what hours count as after-hours, which issues get escalated vs. held until morning, who gets the alert — is configured during setup. The AI doesn't freelance; it follows your playbook.
It captures all the details your dispatch team needs — address, unit type, issue description, preferred time — and routes them into your existing workflow. We map the integration to how your team actually works.
For situations that require human judgment, it transfers the call or sends you a detailed message immediately — caller name, number, issue, and urgency — so nothing gets dropped.
Ready to put your HVAC company's phone on autopilot?
Book a free consultation. We'll map your phone flow, show you exactly what the AI can handle, and have you live in days — no pressure, no commitment.