After-hours maintenance calls, handled. Tenants taken care of.
Log work orders, answer tenant and prospect questions, and triage emergencies 24/7 — across every property you manage.
- Answers 24/7
- Live in days
- Speaks your trade
Incoming call
Answered in 1 ringThe phone is costing you business
Here's what running a property management company does to your phone — and what it quietly costs.
Small team, relentless after-hours load
A flood at 11pm is not a morning problem. But you can't staff the phone around the clock, and a real emergency that hits voicemail can turn into a much bigger one by sunrise.
Repetitive calls eat the whole day
Rent due dates, application status, showing availability — the same questions, dozens of times. Your team answers them instead of doing work only they can do.
Prospects call once and move on
A prospective tenant calls about a vacant unit. Nobody picks up. They move on to the next listing, and the unit sits empty for another week. Every missed call is a longer vacancy.
Everything your property management company's phone needs
Tuned to your business during onboarding — it answers in your trade's language and works the way you already do.
Logs maintenance & work orders
Captures every maintenance request in full — unit number, issue description, urgency, and best time for access — and routes it into your system with nothing missing.
Triages after-hours emergencies
Floods, no power, gas smells, lockouts — the AI classifies severity on the spot and escalates true emergencies to your on-call manager per your protocols. Non-urgent issues are logged for the morning queue.
Alerts the on-call manager instantly
When something is urgent, your on-call contact gets a text immediately with the unit, tenant name, issue, and callback number — not a voicemail to find in the morning.
Books showings for vacant units
Schedules showing appointments for prospective tenants, captures their contact details and move-in timeline, and texts the appointment to your team — so the lead doesn't evaporate.
Answers leasing, rent & application questions
Handles the questions tenants and prospects ask every day — rent due dates, late fees, application requirements, lease renewal timelines, and what utilities are included.
Identifies and routes each caller type
Owner, tenant, vendor, or prospective tenant — the AI knows who it is talking to and routes accordingly, making sure the right person on your team hears from the right caller.
Hands off anything that needs judgment
Legal notices, lease disputes, complex owner requests — anything outside its lane gets transferred or detailed-messaged to you immediately, so nothing sensitive sits unattended.
A real call, handled
No phone tree, no “press 1.” It talks like a property management company person would — and it knows your world.
Speaks your language
Live call · 0:42
How a real property management company call sounds
Works with the tools you already use
We map the AI to your property management company's existing systems during onboarding — no rip-and-replace.
11pm is when emergency maintenance calls come in — and when most property management teams are unavailable.
Property Management, answered
The things property managers and owners ask us most.
It does both, depending on severity. True emergencies — active flooding, no power, gas odors, lockouts — trigger an immediate alert to your on-call manager via text, with the unit, issue, and caller contact. Non-urgent issues get logged for the morning. You define what counts as an emergency; it follows that exactly.
Yes. It schedules showing appointments, captures the prospect's contact details and move-in timeline, and texts your team the appointment — so a prospect who calls at 8pm has a confirmed time before they move on to the next listing.
It asks the right questions early to identify who it is talking to and routes accordingly. Owner calls get treated differently than tenant maintenance requests, and vendor coordination goes to the right contact on your team.
It captures every detail your PM software needs — unit number, issue, urgency, and access availability — and feeds that into your existing workflow. We map the integration to match how your team processes maintenance requests.
Anything that requires legal judgment or manager discretion gets transferred to you directly or sent as a detailed message immediately. The AI doesn't attempt to handle those conversations — it gets the right person involved fast.
Yes. It is trained on your full portfolio — addresses, unit numbers, rules by property, and contact routing per building. A tenant at one property gets the same quality of response as one at any other.
Ready to put your property management company's phone on autopilot?
Book a free consultation. We'll map your phone flow, show you exactly what the AI can handle, and have you live in days — no pressure, no commitment.